Mother in wheelchair sitting in front of son and attendant, Parliament in the background.

Tips for Finding and Hiring Attendants

Employing your own attendant may seem like a daunting task at first. There are many unknowns – where do you find applicants? What qualities should you look for in them? How can you choose between them?

There’s no question there’s a learning curve, but once you learn the ropes (likely, using a bit of trial and error), the process becomes easier.

Here are a few tips which can help make the hiring process straightforward and a positive experience.

Focus on advertising Link opens in new tab first. This area serves as the basis of your job posting. Most ads will describe the position, job requirements, experience required and, perhaps, compensation. When creating the advertisement, focus on making its purpose clear and easily understandable.

Try to be honest and clear about what you need. The clearer you are, the smoother the process will go. The last thing you want is for you and an applicant to have crossed wires.

Identify the avenues available to find the right attendant for you. There are four main avenues which you can choose from:

  • Online
  • Word of mouth
  • Community ads
  • Newspaper ads

Use the avenues which are the most comfortable for you and feel free to be creative. Some people have found unique ways to hire attendants that work for them.

Word of mouth can travel faster than you expect! Not only is it the most energy- and cost-effective resource available, but by talking to other self-managers or friends and family, they may be able to assist you in your search or give you feedback and advice.

Last but not least is screening Link opens in new tab. This is probably the most important step, as you are almost ready to choose who you want as your attendant. Reviewing the potential attendant’s resume lets you learn about them and their work history. A cover letter is not just a good way to learn about the applicant and why they’re applying, but it can be seen as an indication that they are more serious about the position.

A telephone pre-screening lets you gather more information about your shortlisted attendants. Treat it as an icebreaker - an opportunity for you to learn more about them and for them to learn more about the job. You’ll also be able to ask them about specific points that are deal breakers for you, so you both don’t waste time during an in-person meeting.

By having the ability to employ your own attendants, you will have greater choices around how your personal care needs are met and the added benefit of learning new skills in your new role.